Our Commitment to Your Privacy
Collection of Personal Information
This refers to a combination of information such as your name, contact details, date of birth, emergency contact information, travel preferences, special needs/disabilities/dietary requirements that you supply us or is supplied to us, including your social preferences, interests and activities and any information about other persons you represent (such as those on your booking) and financial date such as credit/debit card and/or checking account numbers. Your information is collected when you request information from us, contact us (and vice versa), make a booking, use our website(s)/apps, link to or from our website(s)/apps, connect with us via social media and any other engagement we or our business partners have with you. We will update your information whenever we can to keep it current, accurate and complete.
Use of Your Information
For the purpose of providing you with our services, including your flight, travel arrangements, security, incident/accident management or insurance, etc., we may disclose and process your information outside the USA. In order for you to travel abroad, it may be mandatory (as required by government authorities at the point(s) of departure and/or destination) to disclose and process your information for immigration, border control, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Some countries will only permit travel if you provide your advance passenger data. These requirements may differ depending on your destination and you are advised to check. Even if not mandatory, we may exercise our discretion to assist where appropriate.
We maintain the confidentiality, security, and integrity of personal information that we obtain from our users. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to any third parties, except when necessary to complete your order or provide services to you. By booking with us you also agree for your insurers, their agents and medical staff to exchange relevant information and sensitive personal data with us in circumstances where we/they need to act on your behalf or in the interest of passengers or in an emergency. If you do not agree to Our Use of Your Information above, we cannot engage/do business with you or accept your booking.
Using your information, we may from time to time contact you with or make available to you (directly or indirectly) information on offers of goods and services, brochures, new products, forthcoming events or competitions. We will tailor the information you receive or see; this will enable us to make available to you more personalized, and relevant communications. We may use innovative technologies and work with business partners to achieve this. We will assume you agree to email when you make an e-booking or provide us with your email in other situations such as in-store, competitions, promotions, prize draws and social media. If you do not wish to receive such information or would like to change your preference, you may opt out at any time by contacting us via email at , or by calling our toll-free number at 1-800-320-8125
Use of ”Cookies"
Our website(s) may contain links to third party websites or micro-sites not controlled or owned by us. For example, reference sites or ancillary products and services sites or websites owned by our sister companies. It is your responsibility to check the status of these sites before using them. Please read their applicable terms and conditions, etc. carefully.
Updated as of March 9, 2016